Privacy Policy

1

Introduction

PBC888 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with our platform at pbc888.cam. This Privacy Policy ("Policy") describes our practices with respect to the collection, processing, storage, disclosure, and protection of personal data provided by or obtained from players, visitors, and prospective users of the PBC888 platform.

This Policy applies to all personal data processed by PBC888 in connection with the provision of our online casino, sports betting, live games, and associated services — whether accessed via desktop browser, mobile browser, or any other supported interface.

By registering an Account on PBC888 or by continuing to access our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern your use of the platform as a whole.

If you have any questions about how PBC888 handles your personal data, or if you wish to exercise any of the rights described in Section 11 of this Policy, please contact us at [email protected] at any time. We aim to respond to all data-related enquiries within 30 days.

2

Definitions

The following terms carry the meanings set out below throughout this Privacy Policy:

Term	Definition
"Personal Data"	Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers such as IP address or device ID.
"Processing"	Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction, whether or not by automated means.
"Data Controller"	PBC888, as the entity that determines the purposes and means of processing your personal data.
"Data Processor"	Any third-party service provider that processes personal data on behalf of PBC888, under contractual instruction and subject to equivalent data protection obligations.
"Consent"	Any freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a particular stated purpose.
"KYC"	Know Your Customer — the identity and document verification process PBC888 conducts to satisfy anti-money laundering, responsible gambling, and age verification obligations.
"Cookies"	Small text files placed on your device by a website to store and retrieve session information, preferences, and analytics data.

3

Personal Data We Collect

PBC888 collects personal data in several categories depending on your level of engagement with our platform. The categories below describe what we collect and why:

3.1 Account Registration Data

Full legal name
Date of birth (for age verification purposes — minimum age 21)
Email address
Mobile phone number
Residential address (including city — e.g., Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam)
Username and hashed password credentials
Preferred currency (MYR / RM as standard for Malaysian players)

3.2 Identity Verification (KYC) Data

Government-issued identity documents — Malaysian Identity Card (MyKad), passport, or driving licence
Proof of residential address documents (e.g., utility bills, bank statements)
Source of funds documentation where required for high-value transactions
Selfie or biometric photograph for liveness verification purposes

3.3 Financial Data

Deposit and withdrawal transaction history (amounts in MYR, timestamps, payment method)
Payment method identifiers — partial account numbers, e-wallet IDs (Touch 'n Go, Boost, GrabPay, DuitNow), FPX bank selection, or cryptocurrency wallet addresses (BTC / USDT)
We do not store full card numbers or e-wallet authentication credentials; these are handled by our PCI-compliant payment processors

3.4 Activity and Gameplay Data

Betting and wagering history (game titles, stake amounts, outcomes, session durations)
Sports betting selections (e.g., Liga Super Malaysia matches, EPL fixtures, UFC events)
Bonus and promotion usage records
Responsible gambling settings, including deposit limits, loss limits, and self-exclusion records

3.5 Technical and Device Data

IP address and approximate geolocation derived from IP
Device type, operating system, and browser version
Session logs including login timestamps, duration, and logout method
Cookie identifiers and similar tracking technologies (see Section 10)

3.6 Communications Data

Records of communications with our support team via live chat, email, or any other supported channel
Feedback, complaints, and dispute records
Marketing preferences and communication opt-in / opt-out records

4

How We Collect Your Data

PBC888 collects personal data through the following channels:

Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account preferences.
Automatically — through cookies, session tracking, and server logs as you browse and interact with the PBC888 platform. This includes gameplay activity, click patterns, and device information.
From third-party service providers — including identity verification agencies (for KYC checks), payment processors (for transaction processing), and fraud prevention services (for security screening).
From publicly available sources — where legitimately necessary for AML (anti-money laundering) screening, fraud prevention, or regulatory compliance purposes.

No passive collection beyond platform use: PBC888 does not purchase third-party consumer data lists, does not scrape social media profiles, and does not engage in cross-platform tracking outside of pbc888.cam. Your data is collected only in the context of your direct relationship with our platform.

5

Data Processing — Purposes of Use

PBC888 processes your personal data only for specified, explicit, and legitimate purposes. The table below sets out the primary purposes for which we process each category of personal data:

Purpose	Data Categories Used
Account creation and management	Registration data, technical/device data
Identity and age verification (KYC)	Registration data, KYC documents, biometric verification
Payment processing (deposits and withdrawals in MYR)	Financial data, KYC data, registration data
Fraud prevention and anti-money laundering screening	All categories, including IP data and transaction history
Platform security and access control	Technical data, session logs, communication data
Customer support and dispute resolution	Communications data, account data, financial data
Responsible gambling monitoring and intervention	Activity data, financial data, communication data
Personalisation and platform improvement	Activity data, technical data, gameplay data
Marketing communications (where you have opted in)	Registration data, marketing preferences
Regulatory compliance and legal obligations	All categories as required by applicable law or regulatory direction

PBC888 does not use personal data for automated profiling that produces significant legal effects on players without human review, other than standard fraud detection systems which are subject to human oversight and right of appeal.

6

Legal Basis for Processing

PBC888 processes personal data on the following legal bases:

Contractual necessity: Processing required to perform our agreement with you — including account management, payment processing, and customer support. Without this processing, we cannot provide the services you have contracted for.
Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification obligations, and directions from competent regulatory authorities.
Legitimate interests: Processing for fraud prevention, platform security, responsible gambling monitoring, and platform improvement — where our interests and the interests of other players in maintaining a secure and fair platform are not overridden by your privacy interests.
Consent: Processing for optional purposes, including marketing communications. Where consent is the basis for processing, you retain the right to withdraw consent at any time without affecting the lawfulness of prior processing. To withdraw marketing consent, adjust your preferences in your account settings or contact our support team.

7

Data Sharing & Disclosure

PBC888 does not sell personal data. We share personal data only in the following limited circumstances:

7.1 Service Providers (Data Processors)

We engage trusted third-party service providers to assist in delivering our platform and services, including:

Payment processors: to facilitate MYR deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, Boost, GrabPay, and cryptocurrency channels
Identity verification providers: for KYC and age verification processing
Fraud detection and cybersecurity firms: for real-time transaction screening and account protection
Cloud infrastructure providers: for secure data storage and platform hosting
Customer support platforms: for live chat and email management systems
Game content providers: who may receive anonymised session and wagering data for technical support and RNG audit purposes

All third-party processors are engaged under written data processing agreements that require them to maintain confidentiality, implement adequate security measures, and process data only as instructed by PBC888.

7.2 Legal and Regulatory Disclosure

PBC888 may disclose personal data to governmental authorities, law enforcement agencies, courts, or regulatory bodies where required by applicable law, valid legal process, or a legitimate regulatory direction — regardless of the jurisdiction from which such direction originates. Where permitted by law, we will notify affected players of such disclosures.

7.3 Business Restructuring

In the event of a merger, acquisition, or sale of all or a substantial portion of PBC888's assets, personal data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance where feasible, and any successor entity will be required to honour the commitments made in this Policy.

8

International Data Transfers

PBC888 operates infrastructure across multiple jurisdictions to ensure platform reliability and continuity. As a result, personal data may be transferred to and processed in countries outside Malaysia. This may include countries where data protection laws differ from those applicable in Malaysia.

Where personal data is transferred internationally, PBC888 ensures that appropriate safeguards are in place, including:

Data processing agreements containing standard contractual clauses that contractually bind the recipient to equivalent data protection standards
Transfer to jurisdictions that maintain an adequate level of data protection as assessed by recognised international standards
Technical and organisational security measures commensurate with the sensitivity of the data being transferred

By using PBC888 and submitting personal data via our platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject always to the safeguards outlined above.

9

Data Retention

PBC888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, or to resolve disputes and enforce our agreements. The following general retention principles apply:

Active Account data: Retained for the duration of your account registration and for a period of at least 5 years following account closure, to satisfy AML record-keeping obligations and to resolve any post-closure disputes.
KYC and identity verification documents: Retained for a minimum of 5 years from the date of verification or from the date of the last transaction, whichever is later, in accordance with applicable anti-money laundering standards.
Financial transaction records: Retained for a minimum of 5 years to satisfy financial record-keeping and AML compliance obligations.
Communication records: Support interactions and complaint records are retained for 3 years from the date of the communication, or longer if related to an unresolved dispute.
Technical and session logs: Retained for a maximum of 12 months for platform security and fraud analysis purposes, after which they are anonymised or deleted.
Marketing consent records: Retained for as long as your marketing preferences remain active, plus 3 years following any opt-out, for accountability purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified individual.

10

Cookies & Tracking Technologies

PBC888 uses cookies and similar tracking technologies on pbc888.cam to support platform functionality, maintain session security, and improve the player experience. The categories of cookies we deploy are as follows:

10.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled without affecting your ability to use core features. They include session authentication tokens, CSRF protection tokens, and load balancing cookies. No consent is required for these cookies as they are integral to service delivery.

10.2 Analytical and Performance Cookies

We use first-party analytical cookies to understand how players interact with our platform — including which pages are visited most frequently, where players encounter errors, and how navigation flows are used. This data is collected in aggregate, anonymised form and used solely to improve platform performance. These cookies are deployed only with your consent where required by applicable law.

10.3 Functional Cookies

Functional cookies remember your language preferences, game display settings, and other customisations to improve your experience on return visits. They do not track activity across external sites.

10.4 Fraud Prevention Cookies

Certain cookies are used by our fraud detection systems to identify and flag unusual or potentially fraudulent account activity. These operate as part of our platform security infrastructure and are considered strictly necessary for the security of our platform and players.

What we do not use: PBC888 does not deploy advertising cookies, social media tracking pixels, or cross-site behavioural profiling technologies. Your activity on our platform is not shared with advertising networks or external analytics platforms for commercial targeting purposes.

You may manage cookie preferences through your browser settings at any time. Please note that disabling cookies beyond the strictly necessary category may affect the functionality of certain platform features. For further information on cookies deployed on our platform, please contact our support team.

11

Your Data Rights

Subject to applicable law, you hold the following rights in respect of your personal data held by PBC888. Requests to exercise any of these rights should be submitted to [email protected] with sufficient information to identify your Account. We will respond within 30 days of receipt.

Right of Access

You may request a copy of all personal data PBC888 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.

Right to Rectification

You may request correction of any inaccurate personal data. Some corrections — such as name changes — may require supporting documentation.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to overriding legal retention obligations (e.g., AML record-keeping).

Right to Restriction

You may request that we restrict processing of your data in certain circumstances — for example, while a query about accuracy is being resolved.

Right to Portability

Where processing is based on your consent or contractual necessity and carried out by automated means, you may request your data in a structured, machine-readable format.

Right to Object

You may object to processing based on our legitimate interests at any time. You may also withdraw marketing consent at any time without affecting the lawfulness of prior processing.

Verification requirement: To protect your data, all rights requests require identity verification before we can action them. We may ask you to confirm account details or provide identification to ensure requests are actioned only by the legitimate account holder.

12

Children's Privacy

PBC888 enforces a strict minimum age requirement of 21 years for all registered users. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration and KYC processes are specifically designed to detect and prevent registration by underage individuals.

If PBC888 becomes aware that personal data has been collected from a person under 21, we will immediately suspend the associated Account, void all transactions, and delete the personal data in question without undue delay. Any deposits associated with a verified underage account will be returned to the payment method from which they originated.

If you believe that an Account has been registered by or on behalf of a person under the age of 21, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13

Security Measures

PBC888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction:

Encryption in transit: All data transmitted between your device and PBC888 servers is encrypted using TLS 1.2 or higher (256-bit SSL).
Encryption at rest: Sensitive personal data, including identity documents and financial records, is encrypted at rest using AES-256 encryption.
Access controls: Access to personal data within PBC888's operations is restricted on a strict need-to-know basis, with multi-factor authentication required for all administrative system access.
Regular security audits: Our platform undergoes regular independent penetration testing and security audits conducted by qualified third-party cybersecurity professionals.
Incident response: PBC888 maintains a documented data breach response procedure. In the event of a confirmed breach that creates risk to your rights, we will notify affected players promptly and take all necessary remedial action.
Staff training: All PBC888 personnel with access to personal data receive data protection and security training and are contractually bound by confidentiality obligations.

Your role in security: The security of your Account also depends on your own practices. Use a strong, unique password for your PBC888 account, enable two-factor authentication (2FA), and never share your login credentials with any third party. PBC888 will never ask for your password via email, chat, or phone.

14

Updates to This Privacy Policy

PBC888 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Where a material change is made to this Policy — particularly any change that significantly affects how we process your personal data, expands the purposes for which data is used, or affects your rights — we will provide advance notice via email to your registered address or via a prominent in-platform notification, with a reasonable period for you to review the changes before they take effect.

For non-material amendments (such as minor clarifications or corrections), the updated Policy will be published on this page without separate notification. Your continued use of the platform following any update constitutes your acceptance of the revised Policy.

15

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by PBC888, please contact us through the following channels:

Email: [email protected] — please mark your email with the subject line "Privacy Enquiry" and include your registered username. We aim to respond within 30 calendar days.
Live Chat: Available 24/7 directly on the PBC888 platform. For urgent account-related data concerns, live chat provides the fastest initial response (typically under 5 minutes). Note that complex data rights requests may be escalated to our data team via email for formal processing.

Our support team operates in English, Bahasa Melayu, and Mandarin. Please indicate your preferred language when making contact and we will respond accordingly.

For further guidance on your rights regarding personal data and privacy protection, you may also refer to our full Terms & Conditions or visit our FAQ page for commonly asked questions about your Account and our policies.

Our Privacy Commitments

Data Minimisation

Secure Storage

No Unauthorised Sharing

Your Rights, Respected

Transparent Cookie Use

Clear Policy, Plain Language

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